Overview

This policy explains our packaging, shipping, and delivery processes for physical orders.

Order Processing

Orders are processed post-payment verification. Processing times may lengthen during busy periods or holidays.

Shipping Options

We collaborate with trusted couriers and postal services to offer reliable shipping and tracking choices.

Expected Delivery

Domestic deliveries typically require 5-14 business days. International shipments may take 10-21 days due to customs or carrier factors.

Shipping Restrictions

Some regions may have product restrictions. Customers must provide accurate shipping addresses.

Handling Lost or Damaged Goods

Report lost or damaged items promptly. We collaborate with carriers to resolve issues and provide replacements or refunds as applicable.

Custom Duties

International buyers may be liable for customs duties, taxes, or processing fees.

Proof of Delivery

Once carriers confirm delivery, responsibility shifts to the recipient.

Policy Amendments

Shipping terms may be updated as necessary. The latest terms will always be available here.